Frequently Asked Questions
Your questions are important to us. To assist you in the best possible way, we have compiled the most frequently asked questions.
About Matcha
Is matcha caffeinated?
Yes, matcha contains caffeine. However, in smaller amounts than in coffee or energy drinks. The effect sets in more gently and provides a steady supply of energy throughout the day. The L-theanine contained in matcha also promotes concentration while helping to stay relaxed at the same time.
Why Matcha?
Matcha is especially valued for its gentle and long-lasting energy supply, which comes without the typical highs and lows of coffee or energy drinks. Added to this are the diverse health
benefits and, of course, the unique taste.
How do I recognize quality Matcha?
- The color should be bright and vibrant green. A yellowish or brownish hue indicates lower quality.
- A fresh smell with a sweet note. If the Matcha smells musty or very bitter, it is of lower quality.
- In terms of taste, a good Matcha convinces with a sweet and mild note.
- Other signs can be an organic certification, an exceptionally fine consistency, as well as a higher price.
You can learn more about this in our blog post.
Are there side effects?
As with any caffeinated beverage, too much Matcha can lead to insomnia, heart palpitations, and digestive problems. It is always good to enjoy in moderation.
And what if I don't like the taste?
Every new food often requires an adjustment period until you find the right preparation and develop a preference for it. However, it is understandable that Matcha does not appeal to everyone. Therefore, you can test our Matcha within 30 days. If you do not like it, simply send it back. We will then refund your purchase price.
What does Ceremonial, Premium, and Culinary Grade mean?
Matcha is divided into three quality levels:
- Ceremonial represents the highest quality level and is therefore often drunk pure.
- Premium is still very high quality but is less often drunk pure. It is mostly used for Matcha Latte.
- Culinary is mainly used for cooking and baking.
You can learn more about this in our blog post.
Order & Shipping
How can I pay?
Currently, we offer the following payment methods:
- TWINT
- Apple Pay
- Google Pay
- Show
- Mastercard
- American Express
- Maestro
- PayPal
Can I pay by invoice?
How long does it take to receive my order?
Usually it takes 2 to 3 working days for your order to arrive with you.
Can I return my order?
Yes, you can return your order within 30 days.





